Terms and Conditions

A shared understanding helps every garden project run more smoothly. These terms cover estimates, site arrangements, scheduling, agreed services, and care after the work.

These terms describe arrangements for gardening and landscaping services from Verdra. Please read them with your written estimate and project agreement before the work starts.

What we agree

The terms apply to Verdra’s gardening and landscaping work. Your written project agreement records the services, pricing, and practical arrangements agreed for your property.

Information for your project

Share accurate information about the property and the work you need. Please flag access limits, underground services, and any known site conditions that could affect the planned landscaping.

Getting the site ready

Before a garden visit, share relevant property information and arrange access to the parts of the site covered by your agreed project.

• Leave agreed work areas accessible and remove personal belongings.

• Point out pets, irrigation, underground utilities, and known hazards.

• Check any permissions required for the gardening or landscaping work being requested.

Weather and scheduling

Weather, ground conditions, and the availability of materials can affect outdoor work. When these disrupt a planned visit or installation, we will discuss changes to the schedule and the practical next steps.

Estimates and payment

The written estimate sets out the price, payment schedule, and any agreed deposit. Discuss changes to planting, materials, or the agreed scope before any additional landscaping work goes ahead.

Changing a booking

Let us know as early as possible if you need to move or cancel a visit or project. Your written agreement should explain any agreed notice periods, material charges, or cancellation arrangements.

Designs and project materials

Plans and planting choices are part of the garden project. The written agreement should set out how design documents may be used and any ownership arrangements agreed for the work.

Looking after planting

Planting requires watering and continued care. Your project agreement should record any agreed aftercare, replacement arrangements, or workmanship cover.

Raising a concern

Contact us promptly if you have a concern about the work or damage connected with the project. We will review the circumstances, agreed scope, and applicable requirements with you.

Permissions and restrictions

Permits and property restrictions can influence landscaping work. The project agreement should make clear which approvals are required before the work can begin.

Have a question before we begin?

Use the contact page to speak with our team about these terms or the arrangements for your garden project.